Privacy
Draft for client review — these website terms require approval before publication.
Information collected through this website
When you submit an enquiry, we collect the name, email address, phone number, visa interest and message you provide, together with the submission time. Please do not include passport numbers, financial documents or other sensitive material in the initial enquiry form.
Why we collect it
Your enquiry details are used to respond to your request, identify the nature of your enquiry and arrange a call or paid consultation. Further information needed for migration services is requested separately as part of the engagement process.
Enquiry storage and service providers
Website enquiries are stored in the website’s hosted database and copied to a Google Sheet used for enquiry management. These services process information on our behalf. Their processing and storage may involve locations outside Australia; provider locations and retention arrangements must be confirmed in the final approved policy.
Access, corrections and privacy enquiries
Contact us to request access to or correction of the personal information you have submitted, or to raise a privacy concern. Any identity checks and applicable legal or professional record-keeping obligations will be explained when we respond.
Before this notice is finalised
The client must confirm retention periods, service-provider locations, security practices, any analytics or cookies, and the complete privacy complaints process before approving this notice.
Contact: contact@stepaheadimmigration.com.au · +61 402 901 578